© 2006 wotkyns creative dennis j. boyle, md denver health/ucdsom copic 2014 cognitive error in...

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© 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 ognitive Error in Medicine Thinking like Sherlock

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Page 1: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

© 2006 Wotkyns Creative

Dennis J. Boyle, MDDenver Health/UCDSOMCOPIC2014

Cognitive Error in MedicineThinking like Sherlock

Page 2: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Outline

Scope of the problem

How we diagnose

Examples

Improving the process

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Page 3: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

The diagnosis is every doctor's measure of his own abilities and is the most important ingredient of his self-image

Nuland 1994

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Page 4: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

The death of one man is a tragedy The death of millions is a statistic Stalin

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Page 5: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

The death of one man is a tragedy The death of millions is a statistic Stalin

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Page 6: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

80,000 deaths a year

Leape JAMA 2002

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Page 7: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

So what is a diagnostic error?

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Page 8: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

What is a diagnostic error?

A missed or delayed opportunity to make a timely diagnosis

Singh JAMA IM 2013

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Page 9: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Diagnostic error is divided into cognitive and systems. Today we will look at cognitive…

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Page 10: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Cognitive error is different

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Page 11: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Cognitive error is complex…

Evolving/NYD

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Page 12: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Evolving/NYD

Pt issues

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Complex…

Page 13: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Evolving/NYD

Pt issues

System issues

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Complex…

Page 14: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Evolving/NYD

Pt issues

System issues

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Complex…

Page 15: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Evolving/NYD

Pt issues

System issues

WHO 12,420 diseases

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Complex…

Page 16: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Error rate

80% of charts no diff DX

54% feel they make one error/month

Rad/Path rate 2%

IM rate 10 – 15%

1/1000 outpatient visits

Singh 2013 Graber Am Jmed 2008 Arthur Elstein

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Page 17: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Error results in……

#1 cause of lawsuits

Overtreatment

Emotional impact

Wasted money and time

Gelhart NEJM 2009

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Page 18: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Can we afford to be perfect- breast imaging

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Page 19: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

And cognitive errors occur because….

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Page 20: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

But it’s still complicated…..A stroke alert story

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Page 21: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

But it’s still complicated…..A stroke alert story

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Page 22: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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How we think - System I vs. System II

Kahneman and Tvertsky

Page 23: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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How we think - System I vs. System II

Kahneman and Tvertsky

Page 24: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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How we think - System I vs. System II

Kahneman and Tvertsky

Page 25: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Where does this all happen?

Lehrer J How we decide. 2009

Page 26: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Page 27: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Thin slicing - Separating wheat and chaff

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Page 28: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Blink

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Where is the lesion?

Page 29: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Blink

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Page 30: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Blink

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Where was the lesion?

Page 31: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

System I - Blink

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Page 32: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

System II - Hypothetico-deductive style

Rigorous

List all possibilities

Probabilistic

Occurs in prefrontal cortex

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Page 33: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

System II- Hypothetico-deductive style

Problem list

Lower GI symptoms

Arthralgias

High ESR

Low vitamin D

Low back pain

Osteoporosis

J Hirsh 2011

Differential DX

Sprue

Reactive arthritis

Colitis w Spondy

Vasculitis-PAN

Fibromyalgia/ IBS w another cause of ESR

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Page 34: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock
Page 35: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

How much time do you spend in system I

20%

50%

75%

95%

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Page 36: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

How much time do you spend in system I

95%

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Page 37: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

The brain is a cognitive miser

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Page 38: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Toggle function system I and II

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Page 39: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Stress and fatigue push us to system I

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Page 40: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

The problem with System I is biases – name the bias

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Page 41: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Page 42: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Anchoring bias - rely on first impressionPremature closure – decide too early

Page 43: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Last 2 patients had flu - Availability bias – what comes to mind

Page 44: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Page 45: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Affection bias – taking care of loved ones Evolving - NYD

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Page 46: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Framing bias – how it’s presented

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I’ve got this pt I’d like you to see.

She’s a psych patient with CP…..

He’s a drunk with abdominal pain

Mcneil NEJM 1982

Page 47: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Fast track patient with a cold

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Page 48: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Page 49: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Anchoring and framing biases

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Page 50: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

At sign out knee trauma F/U US

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Page 51: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Framing and premature closure

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Page 52: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Where is the lesion?

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Page 53: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Search satisficing - Stop the diagnostic process once one diagnosis has been made-

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Page 54: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

December 2000

Page 55: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Ten Years Later

Page 56: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Ten Years Later

Alliteration bias – previous errors

Page 57: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Anchoring bias is the big kahuna……

Page 58: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Top 10 fixes for diagnostic errors

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Page 59: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#10 Reflective listening and build a story

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Page 60: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#10 75% of the DX comes from the HX

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Page 61: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#9 Mindfulness - reflective practice

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Page 62: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#8 Build your knowledge base

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Page 63: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#8 And try to figure it out

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Page 64: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#7 Always do a differential

Problem list

Lower GI symptoms

Arthralgias

High ESR

Low vitamin D

Low back pain

Osteoporosis

J Hirsh 2011

Differential DX

Sprue

Reactive arthritis

Colitis w Spondy

Vasculitis-PAN

Fibromyalgia/ IBS w another cause of ESR

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Page 65: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#6 Use your Bayes A 63 YO w CP and DM ? treadmill

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Page 66: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#5 Use Occams razor

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Page 67: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#4 IT –the original tricorder…think Amazon...

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Page 68: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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Page 69: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

18 hour w/o sleep = ETOH 0.05%

And when you’re behind, tired or overloaded….

Beer pic

#3- Be aware of stress

Page 70: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#2 – Always ask what else could this be?

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Page 71: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

#1 Think like Sherlock

Sherlock clip

Manede Psych res 2010

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Page 72: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

So what do I do?

If you’re sure

What else could it be ?

If You’re not - NYD

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Page 73: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

So what do I do?

If you’re sure

If You’re not - NYD

S

O

A

P

Think like Sherlock!

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Page 74: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

Homework for all of us!!!

If you’re sure

What else could it be ?

If You’re not - NYD

S

O

A

P

Think like Sherlock!

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Page 75: © 2006 Wotkyns Creative Dennis J. Boyle, MD Denver Health/UCDSOM COPIC 2014 Cognitive Error in Medicine Thinking like Sherlock

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The problem is not knowledge but thinking. Can improve your diagnosing?

Dennis Boyle [email protected]

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The rubber hits the road

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