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12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
14onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Subscribe Log InASIA EDITION Monday October 1 2012
Video Interactive Graphics Comments (54) MORE IN FRANCHISING raquo
Available to asiaWSJcom subscribers
FRANCHISING October 1 2012
IKEA Regrets Cutting Women From Saudi Ad
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Business
By ANNA MOLIN
STOCKHOLMmdashRepresentatives for Swedish furniture giant IKEA on Monday
apologized for removing women from some of the photos in catalogs shipped to
Saudi Arabia and said the blame lies squarely with them not the local franchisee
The move to manipulate photos sparked criticism from government officials in
Sweden and raised questions about how IKEA is living up to its own values
IKEAs catalog is shipped all over the
world with the company this year
expected to publish 200 million copies
with 62 different versions The bulk of the
catalog is exactly the same in most
markets but the company has said in
the past it tailors the images to suit
fashion-related tastes of local markets
In some cases however the catalog is
changed to align with cultural standards
A comparison of the Saudi catalog to a standard version of the catalog showed that
several women photographed in the standard version are missing from pages of the
Saudi version Otherwise the photos throughout the catalog appear to be virtually
identical
The discrepancy was reported earlier by Metro a free newspaper in Stockholm
Ikea
A woman photographed in the standard version of the IKEA catalog left is missing from pages of theSaudi version right
IKEA apologized for removing women from someof the photos in catalogs shipped to Saudi Arabiaand said the blame lies squarely with them notthe local franchisee Dow Joness Anna Molinreports Photo Ikea
Email Print
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12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
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IKEA Homes Minus the Women
Compare a photo from the Saudi IKEAcatalog and a standard version
A spokeswoman for Inter IKEA Systems BV ndash the arm of IKEA that oversees all
franchisees including the companys three Saudi Arabia storesmdashsaid the move is in
conflict with company values and IKEA is reviewing its procedures as a result
Were deeply sorry for what has happened Ulrika Englesson Sandman said Its not
the local franchisee that has removed the photos The error has occurred in the
process of producing the proposal to Saudi Arabia and that is ultimately our
responsibility
The company is investigating why a
decision to omit some women in its
proposal for the Saudi catalog was
taken and said it would look into whether
digital revisions could be made in
hindsight
Ms Englesson Sandman said the
omissions were completely needless
since Saudi Arabia doesnt prohibit
women from being depicted in marketing
material We understand why people
are upset she said
Saudi Arabia is often criticized for treatment of women that includes forbidding travel
study or work without permission from their male guardians Saudi Arabia also
prohibits women from driving a car
As a producer of the catalog we regret the current situation Ylva Magnusson
spokeswoman for IKEA Group an Inter IKEA Systems affiliate that runs 298 of 337
IKEA stores world-wide and is responsible for the catalog said We should have
reacted and realized that excluding women from the Saudi Arabian version of the
catalog is in conflict with the IKEA Group values
IKEA Group operates most IKEA franchises but not the ones in Saudi Arabia
Ms Magnusson said the company is reviewing its routines to ensure that the different
versions of the IKEA catalogs correspond to its antidiscrimination and human-rights
policies
We encourage fair treatment and equal employment opportunities without regard to
race ethnicity religion gender disability age or sexual orientation she said
The retailer has long aimed to avoid the political spotlight but has had difficulty
steering clear of scrutiny given the size of its operation and the amount of countries it
does business in
You cannot remove or retouch women out of reality Swedish trade minister Ewa
Bjorling said in an email If women arent allowed to be seen or work then Saudi
Arabia is losing half of its intellectual capital Ms Bjorling said the images are another
sad example that show there is a long way to go in terms of equality between women
and men in Saudi Arabia
IKEAs catalogs are one of the companys primary marketing materials In recent
years IKEA has changed the way it creates many of the pages in its catalog
abandoning traditional photo shoots in some cases in favor of purely digital design
This enables easier manipulation of photos so designers can for instance switch
colors in a room to meet the tastes of a local market or remove a vase of flowers
from a table
In the standard version of the new catalog one photo features a woman wearing
pajamas and standing in the bathroom with a young boy next to her and a man
kneeling behind while wrapping another young boy in a towel But in the Saudi catalog
the woman has disappeared from the picture leaving only what looks like a father and
his sons in the bathroom
In another picture a woman standing in the middle of a room surrounded by IKEAs
new colorful design collection has been erased from the Saudi version of the catalog
leaving only men in the room Some pictures featuring women have also been
removed completely from the catalog or replaced with other pictures though not all
women and girls have been wiped out
Photos IKEA
View Interactive
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
34onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Editors Picks
JOIN THE DISCUSSION
54 Comments add yoursMORE IN
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Box)
Community rules
JOURNAL COMMUNITYAdd a Comment
Track replies to my comment
This is the second time in less than two weeks that IKEAs marketing photos have
stirred political controversy
The company looking to avoid a potential political fallout on Sept 21 deleted a photo
from its Russian corporate Web page showing four young people in balaclavas that
could have been viewed as a gesture of support for three jailed members of Russian
punk group Pussy Riot The deleted photo was part of a Russian marketing campaign
that included a photo competition in Russian MEGA shopping malls which receive
about 200 million visitors per year
mdashSven Grundberg contributed to this article
Local IKEAFind IKEA Near You See Actual Customer ReviewsLocalcom
Latest RC HelicoptersXHelicom offers the most advanced RC Heli for BeginnerswwwXHelicom
Moving To Saudi ArabiaSTEP 1 Enter Your Zip Code -gt STEP 2 Get Quotes From 4 MoversMoving2SaudiArabianet
Free Stock Market InfoGet Free Current Stock Quotes and Charts Online Find Out More Todaywwwinvestorshubcom
View All Comments (54)
To add a comment please
Log in Create an AccountYour real name is required
for commenting
CLEAR POST
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12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
44onlinewsjcomarticleSB10000872396390444592404578030274200387136html
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Nokia Sells Home GetsLandlord
How Did Wall StreetDo on Sandy
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
24onlinewsjcomarticleSB10000872396390444592404578030274200387136html
All Business Categories State
County SEARCHAdvancedSearch
Find Small Business Softw are Franchise Opportunities
Rew arding Executive Careers Advertise Locally on WSJcom
Most Popular In Asia
1 US Casts Doubt on Iran Drone Claims
2 China Tightens Reins on Macau
Most Read Articles Feed
Most Popular in Asia
US Casts Doubt on Iran Drone Claims
China Tightens Reins on Macau
The Ups and Downs of Making Elevators Go
Qihoo 360s Zhou Hongy i Taking Aim at Chinas Internet
Muddy Waters Still Short on Olam
WANT TO BE AN ENTREPRENEURFind opportunities in our business and franchise databases
Businesses For Sale | Franchises | Opportunities
MARKETPLACE
Own an Energy Conservation Biz
More in Franchising
Small Business Must-Reads mdash Wednesday Nov 14
Small Business Must-Reads mdash Tuesday Nov 13
Pizza Hut Scales Down to Boost Delivery
IKEA Saudi Catalog Removed Women
Small Firms Health-Law Pains
Latest Headlines
Boehner Deficit Plan Irks Conservatives
Women Notch Progress in Legal Medical Fields
Foreign Policy Shapes Staff Shuffle
US Casts Doubt on Iran Drone Claims
Medical Marijuana Law Upheld in Arizona
Sacramento May or Fined in Ethics Breach
Weighing Consequences of Temporary Cliff Dive
US on Alert for Canadian Drugs
Former National Security Officials Urge Military Cuts
Maxine Waters to Succeed Barney Frank on Banking Panel
More Headlines
Read Emailed Video Commented
3 The Ups and Downs of Making Elevators Go
4 Qihoo 360s Zhou Hongy i Taking Aim at ChinasInternet
5 Muddy Waters Still Short on Olam
IKEA Homes Minus the Women
Compare a photo from the Saudi IKEAcatalog and a standard version
A spokeswoman for Inter IKEA Systems BV ndash the arm of IKEA that oversees all
franchisees including the companys three Saudi Arabia storesmdashsaid the move is in
conflict with company values and IKEA is reviewing its procedures as a result
Were deeply sorry for what has happened Ulrika Englesson Sandman said Its not
the local franchisee that has removed the photos The error has occurred in the
process of producing the proposal to Saudi Arabia and that is ultimately our
responsibility
The company is investigating why a
decision to omit some women in its
proposal for the Saudi catalog was
taken and said it would look into whether
digital revisions could be made in
hindsight
Ms Englesson Sandman said the
omissions were completely needless
since Saudi Arabia doesnt prohibit
women from being depicted in marketing
material We understand why people
are upset she said
Saudi Arabia is often criticized for treatment of women that includes forbidding travel
study or work without permission from their male guardians Saudi Arabia also
prohibits women from driving a car
As a producer of the catalog we regret the current situation Ylva Magnusson
spokeswoman for IKEA Group an Inter IKEA Systems affiliate that runs 298 of 337
IKEA stores world-wide and is responsible for the catalog said We should have
reacted and realized that excluding women from the Saudi Arabian version of the
catalog is in conflict with the IKEA Group values
IKEA Group operates most IKEA franchises but not the ones in Saudi Arabia
Ms Magnusson said the company is reviewing its routines to ensure that the different
versions of the IKEA catalogs correspond to its antidiscrimination and human-rights
policies
We encourage fair treatment and equal employment opportunities without regard to
race ethnicity religion gender disability age or sexual orientation she said
The retailer has long aimed to avoid the political spotlight but has had difficulty
steering clear of scrutiny given the size of its operation and the amount of countries it
does business in
You cannot remove or retouch women out of reality Swedish trade minister Ewa
Bjorling said in an email If women arent allowed to be seen or work then Saudi
Arabia is losing half of its intellectual capital Ms Bjorling said the images are another
sad example that show there is a long way to go in terms of equality between women
and men in Saudi Arabia
IKEAs catalogs are one of the companys primary marketing materials In recent
years IKEA has changed the way it creates many of the pages in its catalog
abandoning traditional photo shoots in some cases in favor of purely digital design
This enables easier manipulation of photos so designers can for instance switch
colors in a room to meet the tastes of a local market or remove a vase of flowers
from a table
In the standard version of the new catalog one photo features a woman wearing
pajamas and standing in the bathroom with a young boy next to her and a man
kneeling behind while wrapping another young boy in a towel But in the Saudi catalog
the woman has disappeared from the picture leaving only what looks like a father and
his sons in the bathroom
In another picture a woman standing in the middle of a room surrounded by IKEAs
new colorful design collection has been erased from the Saudi version of the catalog
leaving only men in the room Some pictures featuring women have also been
removed completely from the catalog or replaced with other pictures though not all
women and girls have been wiped out
Photos IKEA
View Interactive
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
34onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Editors Picks
JOIN THE DISCUSSION
54 Comments add yoursMORE IN
Franchising raquo
You Might Like
Rahul Gandhi Takes A Lead Role Finally
Athens Airs Plan to Repay Arrears
China Aircraft Carrier Sty le Assessing theFirst Takeoff and Landing
IKEA Regrets Use of East GermanPrisoners
Protesters in Egy pt Push to Palace Gates
Content from our SponsorsWhats this
Creating Videos How Do Y ou MarketThem (Viewbix)
Samsung Galaxy S4 to feature Exy nos5450 processor (uSwitch)
iPad App Teaches Y ou How To FinallyMaster Y our DSLR Camera (Open Air
Publishing)
California predicts $1bn budget surplus(Financial Times)
How to Shop at the Dollar Store (Coupon Shoe
Box)
Community rules
JOURNAL COMMUNITYAdd a Comment
Track replies to my comment
This is the second time in less than two weeks that IKEAs marketing photos have
stirred political controversy
The company looking to avoid a potential political fallout on Sept 21 deleted a photo
from its Russian corporate Web page showing four young people in balaclavas that
could have been viewed as a gesture of support for three jailed members of Russian
punk group Pussy Riot The deleted photo was part of a Russian marketing campaign
that included a photo competition in Russian MEGA shopping malls which receive
about 200 million visitors per year
mdashSven Grundberg contributed to this article
Local IKEAFind IKEA Near You See Actual Customer ReviewsLocalcom
Latest RC HelicoptersXHelicom offers the most advanced RC Heli for BeginnerswwwXHelicom
Moving To Saudi ArabiaSTEP 1 Enter Your Zip Code -gt STEP 2 Get Quotes From 4 MoversMoving2SaudiArabianet
Free Stock Market InfoGet Free Current Stock Quotes and Charts Online Find Out More Todaywwwinvestorshubcom
View All Comments (54)
To add a comment please
Log in Create an AccountYour real name is required
for commenting
CLEAR POST
Email Print Order Reprints
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
44onlinewsjcomarticleSB10000872396390444592404578030274200387136html
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Copyright Policy
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Advertise Locally
Place a Classified Ad
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Newsletters
Alerts
Graphics amp Photos
Columns
Topics
Guides
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Reprints
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Conferences
Academic Partnerships
Leadership Program
Events in Asia
Jobs at WSJ Copyright copy2012 Dow Jones amp Company Inc All Rights Reserved
Subscribe Login
Five Cars to Watch in2013
The Money Train That IsSports TV
Clerks Bring LA Portto a Halt
Nokia Sells Home GetsLandlord
How Did Wall StreetDo on Sandy
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
34onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Editors Picks
JOIN THE DISCUSSION
54 Comments add yoursMORE IN
Franchising raquo
You Might Like
Rahul Gandhi Takes A Lead Role Finally
Athens Airs Plan to Repay Arrears
China Aircraft Carrier Sty le Assessing theFirst Takeoff and Landing
IKEA Regrets Use of East GermanPrisoners
Protesters in Egy pt Push to Palace Gates
Content from our SponsorsWhats this
Creating Videos How Do Y ou MarketThem (Viewbix)
Samsung Galaxy S4 to feature Exy nos5450 processor (uSwitch)
iPad App Teaches Y ou How To FinallyMaster Y our DSLR Camera (Open Air
Publishing)
California predicts $1bn budget surplus(Financial Times)
How to Shop at the Dollar Store (Coupon Shoe
Box)
Community rules
JOURNAL COMMUNITYAdd a Comment
Track replies to my comment
This is the second time in less than two weeks that IKEAs marketing photos have
stirred political controversy
The company looking to avoid a potential political fallout on Sept 21 deleted a photo
from its Russian corporate Web page showing four young people in balaclavas that
could have been viewed as a gesture of support for three jailed members of Russian
punk group Pussy Riot The deleted photo was part of a Russian marketing campaign
that included a photo competition in Russian MEGA shopping malls which receive
about 200 million visitors per year
mdashSven Grundberg contributed to this article
Local IKEAFind IKEA Near You See Actual Customer ReviewsLocalcom
Latest RC HelicoptersXHelicom offers the most advanced RC Heli for BeginnerswwwXHelicom
Moving To Saudi ArabiaSTEP 1 Enter Your Zip Code -gt STEP 2 Get Quotes From 4 MoversMoving2SaudiArabianet
Free Stock Market InfoGet Free Current Stock Quotes and Charts Online Find Out More Todaywwwinvestorshubcom
View All Comments (54)
To add a comment please
Log in Create an AccountYour real name is required
for commenting
CLEAR POST
Email Print Order Reprints
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
44onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Wall Street JournalFacebookTwitter LinkedInFourSquareGoogle+YouTubePodcastsRSS Feed AppStoreBack to Top
Customer Service
Customer Center
Contact Us
WSJ Weekend
Contact Directory
Corrections
Policy
Privacy Policy
Data Policy
Copyright Policy
Updated SubscriberAgreementamp Terms of Use
Ads
Your Ad Choices
Advertise
Advertise Locally
Place a Classified Ad
Tools amp Features
Apps
Newsletters
Alerts
Graphics amp Photos
Columns
Topics
Guides
More
Register for Free
Reprints
E-books
Content Partnerships
Conferences
Academic Partnerships
Leadership Program
Events in Asia
Jobs at WSJ Copyright copy2012 Dow Jones amp Company Inc All Rights Reserved
Subscribe Login
Five Cars to Watch in2013
The Money Train That IsSports TV
Clerks Bring LA Portto a Halt
Nokia Sells Home GetsLandlord
How Did Wall StreetDo on Sandy
12512 IKEA Catalog in Saudi Arabia Removed Some Women - WSJcom
44onlinewsjcomarticleSB10000872396390444592404578030274200387136html
Wall Street JournalFacebookTwitter LinkedInFourSquareGoogle+YouTubePodcastsRSS Feed AppStoreBack to Top
Customer Service
Customer Center
Contact Us
WSJ Weekend
Contact Directory
Corrections
Policy
Privacy Policy
Data Policy
Copyright Policy
Updated SubscriberAgreementamp Terms of Use
Ads
Your Ad Choices
Advertise
Advertise Locally
Place a Classified Ad
Tools amp Features
Apps
Newsletters
Alerts
Graphics amp Photos
Columns
Topics
Guides
More
Register for Free
Reprints
E-books
Content Partnerships
Conferences
Academic Partnerships
Leadership Program
Events in Asia
Jobs at WSJ Copyright copy2012 Dow Jones amp Company Inc All Rights Reserved
Subscribe Login
Five Cars to Watch in2013
The Money Train That IsSports TV
Clerks Bring LA Portto a Halt
Nokia Sells Home GetsLandlord
How Did Wall StreetDo on Sandy